Family Massage & Facial
Enjoy this package created especially for parents and their children aged 12-15 years. (Price is per person, please book two treatments)
Nestled within Polynesian Spa, the Retreat Day Spa carries forward Rotorua’s long tradition of geothermal wellness and restorative therapies. This is a place to pause, recharge, and connect with the healing power of nature. Every therapy begins with a complimentary soak in our Deluxe Lake Spa, valued at $79.95. Here, you can take in the views over Lake Rotorua while bathing in our alkaline and acidic mineral waters, just as visitors have done for generations.
Whether you are here for a targeted treatment, a full spa package, or a group wellness experience, the Retreat Day Spa combines natural geothermal therapies with modern spa care to create balance for body and mind.
Therapy of the Month – March
Enjoy a special offer this month on the Pure Fiji Body Glow treatment. Use promo code THERAPY209 at checkout to claim your discount. Terms and conditions apply.
Off-Peak Spa Special – Limited Time
For a limited time, enjoy $40 off any one-hour spa treatment when you visit between Monday and Thursday. This offer is ideal for midweek escapes and quieter spa moments. Use promo code SPA4DAYS40 at checkout. Offer is subject to being switched off at any time. Terms and conditions apply.
Indulgent Special – Limited Time
Enjoy $60 off per person, or $120 off per couple, on the Indulgent Retreat Package. Use promo code INDULGENT60 when booking. Available until 31 May 2026. Terms and conditions apply.
Pricing Update
Please note, from 1 April 2026 there will be a price increase across all our products and services.
We encourage all guests to arrive one hour before their appointment. This gives time to complete your consultation form and enjoy a relaxing soak in the Deluxe Lake Spa before therapy. It’s all part of ensuring you leave refreshed, balanced, and cared for.
Monday to Sunday: 10am – 7pm.
First treatment begins at 10:15am (with your pre-therapy soak at 9:15am).
For groups of six or more, we offer customised experiences that can include yoga, meditation, lunch, hot pools, and spa therapy. Please contact us at retreat@polynesianspa.co.nz to create your group package.
Dual therapy rooms are available for those wishing to share their experience. To book, please email retreat@polynesianspa.co.nz.
Looking for a same-day booking? Check with us in the morning for newly available time slots. Contact our team on +64 7 348 1328 ext 3 or email retreat@polynesianspa.co.nz.
We do our best to match guests with therapists based on their skills. If you have a preference for a female therapist due to religious or personal reasons, please let us know when booking at retreat@polynesianspa.co.nz.
By completing your booking at the Retreat Day Spa you agree to our terms and conditions listed here.
Enjoy this package created especially for parents and their children aged 12-15 years. (Price is per person, please book two treatments)
Enjoy the benefits of rebalancing your body’s energy with our beautiful full body Himalayan Salt polish followed by our signature Rachel Kawakawa Herbal Oil back of the body Massage.
Relax with a full-body polish exfoliation followed by a full body Rotorua Geothermal Mud Mask, while letting go completely with a scalp massage and a final moisturiser application.
Experience the rejuvenating power of traditional Jamu beauty secrets with a full-body JUARA Candlenut polish, a 30-minute back massage, and JUARA Candlenut Body Crème, leaving your skin beautifully hydrated and smooth.
This Swedish full body massage can help relieve physical and emotional stress for complete relaxation. For those short on time, there is a 45 minute therapy option.
Experience a powerful hydrating boost to skin through Pure Fiji’s Power of 8 forms of hyaluronic acid ensuring maximum absorption in every layer of skin. Plant actives and collagen add to the dewy, youthful glow.
A full body exfoliation that will gently buff away dry skin cells, followed by a massage with organic coconut oil. This is a wet room service, the massage is performed under warm water jets.
Relax your body with a calming blend of essential oils, designed to melt away tension and soothe your senses.
Focused on the the main areas of tension, this therapy uses the therapeutic benefits of body brushing and massage, and finishes with a relaxing scalp massage.
Quiet your mind and find inner peace with soothing essential oils and gentle massage techniques.
Unwind with a 60 minute Aix Mud Wrap followed by a 60 minute Swedish Massage, as well as Deluxe Lake Spa and Lake View Private Pool bathing. Enjoy a delicious platter and drink of choice and leave with a Pure Fiji spa gift set.
The ultimate couples package is the perfect indulgence for that someone special, whether on a honeymoon or simply wanting to spoil them. The Deluxe Romantic Package includes a 60-minute pre-therapy soak in the Deluxe Lake Spa with fresh juice or smoothie, a 60-minute Massage, a 45-minute soak in a Lake View Private Pool, a Sparkling Wine/Beer/Smoothie, Light Meal, and a Pure Fiji Spa Gift.
Nellie Tier is a natural, fresh and sensuously luxurious skincare product made right here in New Zealand.
An intensive treatment using premium quality Waterlily cosmeceutical products which improve elasticity and firmness, smoothing fine lines, promoting luminosity and an even skin tone resulting in a smooth, radiant complexion and a relaxed state of mind.
This clarifying treatment transforms barrier function, calms redness, equalises and clarifies oil while promoting skin brilliance, luminosity, hydration and healing.
Unwind with a 60 minute Swedish Massage and a 60 minute Mud Wrap, as well as Deluxe Lake Spa and Lake View Private Pool bathing. Ideal for a romantic package. Special Offer: Use promo code INDULGENT60 to receive $60 off per person, or $120 off per couple. Available until 31 May 2026.
Get the best of both worlds and bathe in the Deluxe Lake Spa and a Sky View Private Pool, with a 60 minute massage, healthy lunch and spa gift
Escape to bliss with our Pair and Pamper package — a perfect blend of relaxation, indulgence, and connection. Share unforgettable moments with pre-therapy soaking, a grazing platter, a tailored spa therapy, and a private lake view pool.
Feel nurtured with a full body massage using a rose essential oil blend to nourish and care for expanding skin, while gentle massage techniques helps relieve stress and tension during this time of change.
Choose the cleansing and nourishing benefits of a Pure Source Mud Mask or a Skin Deep Manuka Honey Mask to soften, hydrate and rebalance your skin.
Sugar Cane harvested from the sun drenched plantations of Fiji combined with exotic tropical nut oils and fruit enzymes nourish skin with vitamins A, B, C & E to create an ultimate healthy glow.
Do you know someone in your life that needs to stop, relax and reset? Treat that special person in your life with a Polynesian Spa gift voucher, perfect for both men and women.
Start with a gentle body brushing followed by a warm mud or manuka honey mask on your back while your legs are massaged, followed by a Swedish style massage.
Treat that special person in your life with a Polynesian Spa gift voucher, perfect for both men and women.
READ MOREThe Vitality Day Escape at Polynesian Spa is a one-day wellness retreat designed to rejuvenate your mind, body, and spirit. Through a carefully curated schedule of meditation, mindfulness, yoga, spa therapy, and a wellness talk on the mind-gut connection, this day offers the perfect reset from the stresses of daily life.
moreThe therapeutic waters in Polynesian Spa’s 28 hot pools come from The Priest Spring and The Rachel Spring.
Read MoreFind out more about Polynesian Spa’s Retreat including etiquette and terms and conditions.
READ MOREDiscover our range of spa and skincare products, swimwear, towels, home wear, linen and baby items.
READ MORE
LuxLife: 2025 Winner of Best geothermal Bathing Spa
World Luxury Spa Awards Winner 2025
Spa & Wellness Awards – 2024 Finalist
Condé Nast Traveller: World Top 10 Spa
TripAdvisor Travellers’ Choice Awards 2025
Qual Mark Gold
TripAdvisor 7th best hot spring in the world