Polynesian Spa is New Zealand’s original and iconic geothermal bathing experience, with multiple opportunities to indulge in both acidic and alkaline natural mineral springs, and unique day spa therapies for ultimate rejuvenation.
While it’s tempting to lose oneself in the warm embrace of our healing geothermal waters, Polynesian Spa offers a unique opportunity for social connection as well. For generations, our hot pools have been a gathering place for locals and visitors to Rotorua alike to come together in comforting warmth, fostering new friendships and shared experiences. We recognize the importance of these connections for our wellbeing. During your hot soak, you may find others engaging in conversation with fellow bathers. After your time in the pools, we are sure you will continue to enjoy the feeling of warmth and wellness with friends and loved ones.
For information about our Opening Hours and our Commitment to keeping our team and you safe on-site, click here
Explore our Bathing and Day Spa packages. Find something for that perfect date, some personal pampering, or a fantastic family experience.
Experience the rejuvenating power of traditional Jamu beauty secrets with a full-body JUARA Candlenut polish, a 30-minute back massage, and JUARA Candlenut Body Crème, leaving your skin beautifully hydrated and smooth.
Discover the ultimate relaxation and value with Polynesian Spa’s exclusive concession passes.
Enjoy the Deluxe Lake Spa and the Pavilion Pools bathing areas with all the best features combined: foot reflexology walk, cold plunge pool, geothermal recliners, changing rooms that include all the amenities including towels and lockers, and a lounge area for relaxing. A total of 12 geothermal mineral pools and one cold plunge pool.
The Ultimate Bathing package includes a Lake View Private pool plus access to the Deluxe Lake Spa bathing area.
The Romantic Deluxe Bathing package includes a Lake View Private Pool plus access to the Pavilion Pools (12+ years)
Access to a Lake View Private Pool followed by the fun of the Family Pools – package includes 2 adults and 2 children, with the option to add one extra child (maximum) to suit the private pool size.
Access to the Family Pools and the relaxed atmosphere of the Deluxe Lake Spa with stunning lake views – Package includes 2 adults and 2 children, and more can be added.
Enjoy a private soak in the Rachel Spring alkaline waters of the Sky View Private Pool and then soak in the multitude of Priest Acidic and Rachel Alkaline pools of the Pavilion Pools bathing area.
Experience two of Rotorua’s most famous attractions in one unforgettable day. Experience the exhilaration of jet boating on Lake Rotorua before unwinding in the famous Polynesian Spa.
Splash, play and explore – two Rotorua favourites in one family-friendly ticket.
Splash & Roar is a brand-new combo designed for families who want a full day of fun in Rotorua. Start with sliding and splashing at Polynesian Spa’s Family Pools, where kids can burn off energy in the large freshwater swimming pool with a small hydro slide, and parents can enjoy a soak in the two soothing alkaline mineral hot pools. Then head to Paradise Valley Springs to meet native animals, walk lush bush tracks, and see lions up close. It’s a great-value experience that’s flexible, fun, and easy to plan.
Introducing the ultimate Rotorua Experience for the whole family. Immerse yourself in a world of creativity with 3D Trick Art Gallery, and splashing fun with our exclusive Giggle & Slide combo!
Glow with Taiao Adventures. Soak with Polynesian Spa. The ultimate Rotorua night out starts here.
This winter, we’re teaming up with Taiao Adventures to bring you the best of Rotorua by night. Our new Glow & Soak Combo pairs the magic of a glow worm kayak tour with the deep relaxation of a Deluxe Lake Spa lakeside geothermal soak. It’s a seasonal experience designed for those who crave connection – with nature, with stillness, and with something a little bit extraordinary. Whether you’re visiting with friends or planning a romantic escape, this combo is your ticket to a night you’ll actually remember.
This combo will be available from 13th June 2025.
Experience the best of Rotorua with our combo deal featuring the Mt Tarawera Crater Walk and a soothing soak in Pavilion at Polynesian Spa.
The ultimate couples package is the perfect indulgence for that someone special, whether on a honeymoon or simply wanting to spoil them. The Deluxe Romantic Package includes a 60-minute pre-therapy soak in the Deluxe Lake Spa with fresh juice or smoothie, a 60-minute Massage, a 45-minute soak in a Lake View Private Pool, a Sparkling Wine/Beer/Smoothie, Light Meal, and a Pure Fiji Spa Gift.
The therapeutic waters in the 28 hot pools at Polynesian Spa come from two different natural surface springs:
The Priest Spring is named after Father Mahoney, a Catholic Priest who was ‘cured’ of his crippling arthritis from bathing in the waters on our site in 1878. This acidic water is sulphate-rich and relieves tired muscles, aches, and pains.
The Rachel Spring is our source of alkaline water, which features the antiseptic action of sodium silicate nourishing the skin. This spring water has been reticulated to our site since 1902. It was historically said that those who bathe in the waters of the Rachel Spring are blessed with ageless beauty
Available in store and online.
LuxLife: 2024 Winner of Best Hot Spring & Pool Experience
World Luxury Spa Awards Winner 2024
Spa & Wellness Awards – 2024 Finalist
Condé Nast Traveller: World Top 10 Spa
TripAdvisor Travellers’ Choice Awards 2024
Qual Mark Gold
