• Rotorua, New Zealand

    World Famous Hot Springs

    Immerse yourself in New Zealand’s original geothermal hot pools experience

Historic | Therapeutic | World-Famous

Polynesian Spa is New Zealand’s original and iconic geothermal bathing experience, with multiple opportunities to indulge in both acidic and alkaline natural mineral springs, and unique day spa therapies for ultimate rejuvenation.

While it’s tempting to lose oneself in the warm embrace of our healing geothermal waters, Polynesian Spa offers a unique opportunity for social connection as well. For generations, our hot pools have been a gathering place for locals and visitors to Rotorua alike to come together in comforting warmth, fostering new friendships and shared experiences. We recognize the importance of these connections for our wellbeing. During your hot soak, you may find others engaging in conversation with fellow bathers. After your time in the pools, we are sure you will continue to enjoy the feeling of warmth and wellness with friends and loved ones.

For information about our Opening Hours and our Commitment to keeping our team and you safe on-site, click here

  • Bathing / Pools

    Polynesian Spa’s geothermal hot mineral waters are sourced from two natural springs and feed into 28 hot mineral pools.

    The slightly acidic Priest Spring water relieves tired muscles, aches and pains while the alkaline waters of the Rachel Spring will nourish your skin. Our 28 hot pools are split into 3 public bathing areas and 2 private pool areas.

  • The Day Spa

    All Day Spa Retreat Wellness Therapies include a soak in the Deluxe Lake Spa hot pools beforehand to warm up the muscles, soften your skin and relax your mind.

    To make the most of your indulgent retreat experience, we recommend you allow at least three hours at Polynesian Spa to enjoy a hot mineral water soak, your spa treatment and our therapy relaxation lounge after.

Popular packages

Explore our Bathing and Day Spa packages. Find something for that perfect date, some personal pampering, or a fantastic family experience.

Waterlily Triple Berry Facial

This clarifying treatment transforms barrier function, calms redness, equalises and clarifies oil while promoting skin brilliance, luminosity, hydration and healing.

From: $254
Special Offer From: $209

 

Concession Passes

Discover the ultimate relaxation and value with Polynesian Spa’s exclusive concession passes.

From: NZD 399.60

 

Deluxe Double Dipper from $109.95 (One Person)

Enjoy the Deluxe Lake Spa and the Pavilion Pools bathing areas with all the best features combined: foot reflexology walk, cold plunge pool, geothermal recliners, changing rooms that include all the amenities including towels and lockers, and a lounge area for relaxing. A total of 12 geothermal mineral pools and one cold plunge pool. IMPORTANT NOTICE: DELUXE LAKE SPA TEMPORARY CLOSURE. The Deluxe Lake Spa will be temporarily closed from 12 to 31 May while Rotorua Lakes Council completes essential upgrades to the lakeside retaining wall beside this area. In June, the Deluxe Lake Spa will be open from Fridays at 4pm through to Sundays, with weekday access remaining unavailable during this time. We appreciate your patience while these improvements are carried out and look forward to welcoming you back to the full experience soon.

From: NZD 109.95

 

Ultimate Deluxe Double Dipper (Price Includes Two People)

The Ultimate Bathing package includes a Lake View Private pool plus access to the Deluxe Lake Spa bathing area. IMPORTANT NOTICE: DELUXE LAKE SPA TEMPORARY CLOSURE. The Deluxe Lake Spa will be temporarily closed from 12 to 31 May while Rotorua Lakes Council completes essential upgrades to the lakeside retaining wall beside this area. In June, the Deluxe Lake Spa will be open from Fridays at 4pm through to Sundays, with weekday access remaining unavailable during this time. We appreciate your patience while these improvements are carried out and look forward to welcoming you back to the full experience soon.

From: NZD 225.95

 

Family Double Dipper (Two Adults | Two Children)

Access to the Family Pools and the relaxed atmosphere of the Deluxe Lake Spa with stunning lake views – Package includes 2 adults and 2 children, and more can be added. IMPORTANT NOTICE: DELUXE LAKE SPA TEMPORARY CLOSURE. The Deluxe Lake Spa will be temporarily closed from 12 to 31 May while Rotorua Lakes Council completes essential upgrades to the lakeside retaining wall beside this area. In June, the Deluxe Lake Spa will be open from Fridays at 4pm through to Sundays, with weekday access remaining unavailable during this time. We appreciate your patience while these improvements are carried out and look forward to welcoming you back to the full experience soon.

From: NZD 360.95

 

Splash & Roar Combo | Paradise Valley Springs and Family Pools Bathing Package

Splash, play and explore – two Rotorua favourites in one family-friendly ticket. 

Splash & Roar is a brand-new combo designed for families who want a full day of fun in Rotorua. Start with sliding and splashing at Polynesian Spa’s Family Pools, where kids can burn off energy in the large freshwater swimming pool with a small hydro slide, and parents can enjoy a soak in the two soothing alkaline mineral hot pools. Then head to Paradise Valley Springs to meet native animals, walk lush bush tracks, and see lions up close. It’s a great-value experience that’s flexible, fun, and easy to plan.

From: NZD 30.95

 

Glow & Soak Combo | Taiao Adventures and Deluxe Lake Spa Bathing Package

Glow with Taiao Adventures. Soak with Polynesian Spa. The ultimate Rotorua night out starts here.

This winter, we’re teaming up with Taiao Adventures to bring you the best of Rotorua by night. Our new Glow & Soak Combo pairs the magic of a glow worm kayak tour with the deep relaxation of a Deluxe Lake Spa lakeside geothermal soak. It’s a seasonal experience designed for those who crave connection – with nature, with stillness, and with something a little bit extraordinary. Whether you’re visiting with friends or planning a romantic escape, this combo is your ticket to a night you’ll actually remember.

This combo will be available from 13th June 2025.

From: NZD 179.95

 

Deluxe Romantic Package

The ultimate couples package is the perfect indulgence for that someone special, whether on a honeymoon or simply wanting to spoil them. The Deluxe Romantic Package includes a 60-minute pre-therapy soak in the Deluxe Lake Spa with fresh juice or smoothie,  a 60-minute Massage, a 45-minute soak in a Lake View Private Pool, a Sparkling Wine/Beer/Smoothie, Light Meal, and a Pure Fiji Spa Gift.

From: NZD 395 per person

 

Our Geothermal Surface Spring water

The therapeutic waters in the 28 hot pools at Polynesian Spa come from two different natural surface springs:

The Priest Spring is named after Father Mahoney, a Catholic Priest who was ‘cured’ of his crippling arthritis from bathing in the waters on our site in 1878. This acidic water is sulphate-rich and relieves tired muscles, aches, and pains.

The Rachel Spring is our source of alkaline water, which features the antiseptic action of sodium silicate nourishing the skin. This spring water has been reticulated to our site since 1902. It was historically said that those who bathe in the waters of the Rachel Spring are blessed with ageless beauty

  • Vitality Day Escape Retreat

    Drawing inspiration from our two-day Mindful Moments Weekend Retreat, the 1-Day Vitality Day Escape delivers a condensed yet deeply restorative experience. You will be guided through a holistic wellness journey, combining yoga, meditation, and spa therapy to help you leave feeling refreshed and rebalanced.

    Whether you’re looking to enjoy a day of self-care or share the experience with loved ones, the Vitality Day Escape is the perfect opportunity to nurture your wellbeing.

  • Wellness Classes

    Discover holistic well-being in the Mahoney Wellness & Events Room with our diverse range of wellness classes at Polynesian Spa. Enhance your flexibility, strength, and mindfulness with our Hatha and Yin yoga classes, suitable for all levels. Immerse yourself in the therapeutic sounds of our Sound Healing Meditation, using sound frequencies to promote deep relaxation and healing.

    Each session is designed to provide a peaceful and restorative experience, helping you achieve a state of holistic health and harmony.

  • EVENTS

    Discover a range of upcoming events that promise relaxation, engagement, fun and a touch of something special.

  • LEISURE GROUP EXPERIENCE

    Arrange a luxurious hen’s do, a special family reunion or a simple day of resetting for you and your closest friends.

  • WELLNESS & MINDFULNESS FOR YOUR CORPORATE GROUP OR EVENT

    Select from a variety of activities and add some gourmet food to the mix to spoil your team year-round.

  • SCHOOL EDUCATION GROUPS ARE WELCOME

    Bring learning to life in Rotorua’s original geothermal bathing destination. Polynesian Spa offers curriculum-linked experiences for Geography and Tourism students, with the option to include a short educational talk on arrival. Perfect for school camps or day trips.

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LuxLife: 2024 Winner of Best Hot Spring & Pool Experience

LuxLife: 2024 Winner of Best Hot Spring & Pool Experience

World Luxury Spa Awards Winner 2024

World Luxury Spa Awards Winner 2024

Spa & Wellness Awards – 2024 Finalist

Spa & Wellness Awards – 2024 Finalist

Condé Nast Traveller: World Top 10 Spa

Condé Nast Traveller: World Top 10 Spa

TripAdvisor Travellers’ Choice Awards 2024

TripAdvisor Travellers’ Choice Awards 2024

Qual Mark Gold

Qual Mark Gold