Already have a Residents Annual Club Card?
→ Log in to access your local rates and book your next soak or treatment
Forgot your password? Use your registered email to reset it or contact our team.
If you live in Rotorua, this is how you access locals-only pricing at Polynesian Spa. Simple, no fuss. Just better value for locals.
Get your free Residents Annual Club Card
FREE for Rotorua residents, with access to local rates
Annual Club Card Application Form and Monthly Day Pass Holder Application Form
Do I need the Residents Annual Club Card to access local pricing?
Yes. You’ll need a valid Residents Annual Club Card to access local rates.
Do I need to book, or can I just walk in?
You can do both. Booking is recommended for busy times and private pools.
Are local rates applied automatically when I book online?
Yes. When you log in with your Residents Annual Club Card, your local rates will be applied automatically.
Can I purchase a monthly pass online?
Monthly passes are currently available to purchase on site.
What do I need to bring to apply?
Proof of Rotorua address (such as a utility bill or bank statement) and a valid photo ID.
Can I use my card for someone else?
No. The Residents Annual Club Card is for individual use and is not transferable.
What if I can’t remember my password?
Use the “Reset password” option on the login screen with your registered email address. If you’re unsure which email is linked to your Residents Annual Club Card, please contact our team for assistance.
LuxLife: 2025 Winner of Best geothermal Bathing Spa
World Luxury Spa Awards Winner 2025
Spa & Wellness Awards – 2024 Finalist
Condé Nast Traveller: World Top 10 Spa
TripAdvisor Travellers’ Choice Awards 2025
Qual Mark Gold
TripAdvisor 7th best hot spring in the world