• Polynesian Spa Resident Pricing & Monthly Passes

    Don’t pay full price

    Free to join. Unlock better rates across our pools, spa, café and shop.

Member Login

Already have a Residents Annual Club Card?

→ Log in to access your local rates and book your next soak or treatment

Forgot your password? Use your registered email to reset it or contact our team.

Not A Member?

If you live in Rotorua, this is how you access locals-only pricing at Polynesian Spa. Simple, no fuss. Just better value for locals.

Get your free Residents Annual Club Card

FREE for Rotorua residents, with access to local rates

What you get

Reduced pool entry with local rates available across:

  • Pavilion Pools (12+) — $38.95 (save $16 off RRP)
  • Deluxe Lake Spa — $54.95 (save $30 off RRP)
  • Lake View Private Pool — $44.95 per adult -minimum 2 adults (save $30 off RRP)
  • Sky View Private Pool — $32.95 per adult -minimum 2 adults (save $20 off RRP)

20% Off full-priced spa therapies. All therapies include a pre-therapy soak in the Deluxe Lake Spa 

20% On-site discount on full-priced items at 88Ra Café and Spa Essentials Shop

Monthly pass options – for unlimited access for everyday use of Pavilion and/or Family Pools (available to purchase on site)

How it works

Join the Residents Annual Club Card to access local pricing on pools and therapies, with the option to visit using one-day entry or a monthly pass.

  1. Start your application online or complete it at reception
  2. Provide proof of Rotorua address
  3. Complete a quick photo on site
  4. Your card is valid for 12 months and you can log in and book online at any time to access the savings

If you live here, this just makes sense.

Rotorua Residents Application Form

Annual Club Card Application Form and Monthly Day Pass Holder Application Form

Name
DD slash MM slash YYYY
Address
Drop files here or
Accepted file types: jpg, gif, png, pdf, Max. file size: 20 MB.

    Common questions

    Do I need the Residents Annual Club Card to access local pricing?
    Yes. You’ll need a valid Residents Annual Club Card to access local rates.


    Do I need to book, or can I just walk in?
    You can do both. Booking is recommended for busy times and private pools.


    Are local rates applied automatically when I book online?
    Yes. When you log in with your Residents Annual Club Card, your local rates will be applied automatically.


    Can I purchase a monthly pass online?
    Monthly passes are currently available to purchase on site.


    What do I need to bring to apply?
    Proof of Rotorua address (such as a utility bill or bank statement) and a valid photo ID.


    Can I use my card for someone else?
    No. The Residents Annual Club Card is for individual use and is not transferable.


    What if I can’t remember my password?
    Use the “Reset password” option on the login screen with your registered email address. If you’re unsure which email is linked to your Residents Annual Club Card, please contact our team for assistance.

    Terms and Conditions, Residents Annual Club

    • The Residents Annual Club Membership Card is available exclusively to permanent residents living within the Rotorua region. Valid proof of residence is required for approval and may be requested at any time.
    • Membership benefits apply only to the registered cardholder and are not transferable.
    • Discounts apply to standard retail pricing for pool entry and spa therapies. Discounts do not apply to promotional pricing, special packages, gift vouchers, concession products, or third party offers unless explicitly stated.
    • Spa Essentials Shop and 88Ra Café discounts are valid for purchases made on site only.
    • Residents Annual Club Cards must be presented at reception or point of purchase to receive applicable benefits.
    • Online access is issued following membership verification and completion of registration. Login credentials must not be shared.
    • Polynesian Spa reserves the right to amend membership benefits, pricing, or eligibility criteria at any time.
    • Misuse of membership benefits may result in cancellation of the membership.
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