We are open 7 days a week 9am to 10pm.
Being able to keep our staff and visitors safe across all areas; pools, 88Ra Café, Spa Essentials Shop and particularly the Day Spa Retreat which is a close contact area for our therapists, is very important to us. We will monitor numbers closely to ensure maximum numbers are contained in any one pool or retail area. Vaccine passes are not required for entry.
We require our visitors to the complex to meet the following entry requirements:
Thank you for your patience and understanding and for being kind whilst dealing with our staff members. Please remember that we are all in this together!
We look forward to extending a warm welcome to our guests throughout the complex.
Please do not come to visit us if you are sick. Stay home and get tested for COVID-19 if you have any have flu-like symptoms. We’d love to see you when you are well again!
Contact our team to arrange a refund if you need to cancel a booking due to illness – email@example.com
Phone: +64 7 348 1328, dial 0 for our Pools Reception, 1 for the Spa Essentials Shop and 3 for the Day Spa Retreat
Spa Therapy Enquiries: firstname.lastname@example.org
Group bookings for Pools, Therapies, Wellness Weekends or Retreats- email@example.com
Our Pools are generally less busy first thing in the morning and during the middle of the day.
Read more about our cleaning and sanitizing processes for our pools and change rooms.
BATHE SMART POLICY
Our guidelines for bathing etiquette so all can enjoy their time with us and keep safe during their visit, can be found here
We’re COVID Clean endorsed!
This assessment means we have robust health and hygiene measures in place to help protect against COVID-19, in accordance with government guidelines. Find out more about this endorsement here