About Us

Nestled on the shores of Lake Rotorua lies Polynesian Spa – a geothermal bathing and soul-soothing retreat, where you can experience wellness sourced from Rotorua’s very own backyard.

Polynesian Spa has been an icon of the Rotorua Tourism Industry since it was established in 1972. Our world-leading natural hot mineral bathing and spa treatment facilities were built on the site of historic bathhouses for which the city first became world famous in the 1800s with advertising slogans of the day inviting people to “come take the waters”.

Many of these historic building elements can still be seen on our site. The original Priest Pools – acidic surface springs are heritage protected and waters are reticulated to our pools daily, maintaining an important historic link.

Waters from two natural springs are fed into the 28 mineral pools at Polynesian Spa. The acidic Priest Spring relieves tired muscles, aches and pains while the alkaline waters of the Rachel Spring from the nearby spring in the Government Gardens nourish and rejuvenate skin.

The Spa Retreat for Wellness

Specialising in a range of therapies, the Retreat at Polynesian Spa offers a sumptuous menu. From Aix (water) spa therapies to signature geothermal Mud and Aromatherapy wraps, Swedish Massage, Mud Massages, Facials and Deluxe Romantic Spa Packages – it is the perfect place to relax and reset. A pre-therapy soak in the Deluxe Lake Spa pools is always included in Spa Retreat Bookings, combining the benefits of hydrotherapy and spa treatments.

We cater for group bookings for hot pools and spa therapies, mindfulness and meditation workshops, yoga and sound bathing to mention a few, with optional platters or full lunches and wellness & events room bookings available. This is perfect for corporate getaways or partner programmes for conferences.

Spa Essentials Shop – open to the public directly – you can visit without entering the pools area

Discover our range of spa and premium skincare products, swimwear, towels, homeware and linen. Purchase the quality spa products used during your treatment therapy in the Spa Essentials Shop.

Citta, Ecoya, Waterlily, Nellie Tier, Aromatherapy Associates, Skin Deep, Linden Leaves, Moana Rd, Pure Source Mud, Havaianas and Baksana are just some of the beautiful brands in the Spa Essentials Shop, open from 9am – 11pm when the complex is. You can also shop online and have your goods beautifully gift wrapped and posted out for convenience.

88Ra Café – a stunning modern contemporary space – open to the public directly with free wifi

Enjoy the healthiest freshly squeezed juices, smoothies, gelato and our a-la-carte or delicious cabinet food options in our on-site cafe, 88Ra. Your body will be replenished inside and out.

There are multiple hub spots within our contemporary eatery, where you can relax with your significant other, friends, or family members. Pop in for a coffee and something delicious from our cafe team, our cabinet food is fresh and delicious and there is an a-la-carte menu available.

There are plenty of USB charging ports available so it is a great place to have meetings, catch up on work and connect with your team. We also have free wifi. The Cafe is open to the public and you do not have to book a pool enjoy this lovely eatery.