• About Us

Nestled on the shores of Lake Rotorua lies Polynesian Spa – a geothermal bathing and soul-soothing retreat, where you can experience wellness sourced from Rotorua’s very own backyard.

Renowned for its healing waters and decadent spa therapies, discover why people have flocked to these waters since the 1800s.

Waters from two natural springs are fed into the 28 mineral pools at Polynesian Spa. The slightly acidic Priest Spring relieves tired muscles, aches and pains while the alkaline waters of the Rachel Spring nourish skin. Wellness rituals include absolute lakeside hydrotherapy pools, heated recliners and a reflexology walk for the ultimate in relaxation.

Polynesian Spa is recognised as one of the top 10 spas in the world.

The Spa Retreat for Wellness

Specialising in a range of therapies, the Retreat at Polynesian Spa offers a sumptuous menu. From Aix (water) spa therapies to signature geothermal Mud Wrap and Aromatherapy wraps, Swedish Massages, Mud Massages, Facials and Deluxe Romantic Spa Packages – it is the perfect place to relax and reset.  A pre-therapy soak in the Deluxe Lake Spa pools is always included in Spa Retreat Bookings, combining the benefits of hydrotherapy and spa treatments.

We cater for group bookings for hot pools and spa therapies, mindfulness and meditation workshops, yoga and sound bathing to mention a few, with optional platters or full lunches and wellness & events room bookings available.  This is perfect for corporate getaways or partner programmes for conferences.

Spa Essentials Shop – open to the public directly – you can visit without entering the pools area

Discover our range of spa and premium skincare products, swimwear, towels, homeware and linen. Purchase the quality spa products used during your treatment therapy in the Spa Essentials Shop.

Citta, Ecoya, Waterlily, Nellie Tier, Aromatherapy Associates, Skin Deep, Linden Leaves, Moana Rd, Pure Source Mud, Havaianas and Baksana are just some of the beautiful brands in the Spa Essentials Shop, open from 9am – 11pm when the complex is. You can also shop online and have your goods beautifully gift wrapped and posted out for convenience.

88Ra Café – a stunning modern contemporary space – open to the public directly with free wifi

Enjoy the healthiest freshly squeezed juices, smoothies, gelato’s and our a-la-carte or delicious cabinet food options in our on-site cafe, 88Ra. Your body will be replenished inside and out.

There are multiple hub spots within our contemporary eatery, where you can relax with your significant other, friends, or family members.  Pop in for a coffee and something delicious from our cafe team, our cabinet food is fresh and delicious and there is an a-la-carte menu available.

There are plenty of USB charging ports available so it is a great place to have meetings, catch up on work and connect with your team. We also have free wifi.  The Cafe is open to the public and you do not have to book a pool to be able to enjoy this lovely eatery.

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Spa History

Built on the site of historic bath houses, Polynesian Spa has been an icon in Rotorua since it was established in 1972.

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Shop

Discover our range of spa and skincare products, swimwear, towels, home wear, linen and baby items.

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World Luxury Spa Awards: 2023 Winner of Best Luxury Hot Springs, Best Luxury Lakeside

World Luxury Spa Awards: 2023 Winner of Best Luxury Hot Springs, Best Luxury Lakeside

Spa, Best Luxury Mineral Springs Spa for Australsia & Oceania

Spa, Best Luxury Mineral Springs Spa for Australsia & Oceania

Lux Life Winner for Most Relaxing Hot Springs Experience 2023 Australasia

Lux Life Winner for Most Relaxing Hot Springs Experience 2023 Australasia

Top10 Geothermal and Medical Spa Awards: Winner four times

Top10 Geothermal and Medical Spa Awards: Winner four times

Luxury Travel Guides Spa of the Year: Winner two times

Luxury Travel Guides Spa of the Year: Winner two times