DELUXE LAKE SPA

  • Adult Entry: $79.95
  • Child Entry (2 years and over): $79.95
  • Multi Day Ticket (Only available on-site): $134.95

IMPORTANT NOTICE: DELUXE LAKE SPA TEMPORARY CLOSURE

The Deluxe Lake Spa will be temporarily closed from 12 to 31 May while Rotorua Lakes Council completes essential upgrades to the lakeside retaining wall beside this area. In June, the Deluxe Lake Spa will be open from Fridays at 4pm through to Sundays, with weekday access remaining unavailable during this time. We appreciate your patience while these improvements are carried out and look forward to welcoming you back to the full experience soon.

The Deluxe Lake Spa offers a peaceful yet social geothermal bathing experience, where guests can soak in naturally mineral waters in rock pools while enjoying beautiful views of Lake Rotorua. This space welcomes families, with supervised children encouraged to enjoy the pools alongside other guests. While the area has a relaxed atmosphere, it can get busier throughout the day—for a quieter soak, we recommend visiting in the morning before peak hours. The sunrise on Sulphur Bay, Lake Rotorua is spectacular. The recommended soaking time is 2 hours to fully experience the benefits of the mineral water and hydrotherapy options.

Geothermal Mineral Pools & Hydrotherapy

  • Four Rachel Spring Alkaline Pools (36°C–41°C / 96°F–106°F): Known for softening and nourishing the skin.
  • One Priest Spring Acidic Mineral Pool: Helps ease muscle tension and joint discomfort.
  • Cold Plunge Pool: Enhances circulation and detoxification. Alternating between hot and cold pools three times is recommended for optimal results.

Relaxation & Social Connection

  • Geothermally Heated Recliners: Perfect for unwinding between soaks, where guests can also enjoy a refreshing juice or smoothie from our onsite café while soaking up the atmosphere.
  • Large Indoor Relaxation Lounge: Overlooks Lake Rotorua, providing a comfortable space to rest and socialise before or after your soak.

Facilities & Inclusions

  • Changing facilities with secure lockers, towels, shampoo, soap, and hairdryers provided.
  • Adult swimsuits and swimming shorts are available for hire ($14.95) or purchase new at the Spa Essentials Shop.
  • Babies are required to wear swimming nappies, available for purchase on-site.

Family-Friendly Guidelines

  • Children are welcome in the Deluxe Lake Spa.
  • Children under 8 must be actively supervised by a caregiver over 16 years old in the water.
  • Infants and children under 2 years enter free of charge.
  • Diving and jumping are not permitted in this pool area.
  • No splashing of other guests.
  • Please help maintain a peaceful atmosphere by keeping noise levels to a minimum. Consideration for other guests is appreciated when bringing children into this area.

Multi-Day and Concession Pass Options

  • Multi-Day Deluxe Lake Spa Ticket: Allows guests to return for a second visit within 7 days. Non-refundable.
  • 10-Visit Concession Pass: Get 10 visits for the price of 8, valid for 6 months. Passes are shareable.

The Deluxe Lake Spa is designed to be both relaxing and social, making it a great place to unwind with family or friends. For a quieter experience, early mornings are the best time to visit, or after 8pm in the evenings.

Enhance Your Experience with Our Double Dipper Packages

Take your relaxation to the next level by combining the Deluxe Lake Spa with other exclusive bathing experiences through our Double Dipper packages:

Deluxe Double Dipper
Combine the serene ambiance of the Deluxe Lake Spa with the diverse features of the Pavilion Pools. This package grants you access to both areas, allowing you to enjoy amenities such as the foot reflexology walk, cold plunge pool, geothermal recliners, and more. It’s an ideal choice for those seeking a comprehensive spa experience.

Ultimate Deluxe Double Dipper
Indulge in a 45-minute session in a Lake View Private Pool, offering exclusive privacy and stunning views over Lake Rotorua. Following this, enjoy unlimited access to the Deluxe Lake Spa’s mineral-rich pools. This package also includes a freshly squeezed juice per person, adding a refreshing touch to your relaxation journey.

Family Double Dipper
Perfect for families, this package provides access to both the Family Pools and the tranquil Deluxe Lake Spa. Designed for two adults and two children, it offers a balanced experience of fun and relaxation for all ages. Additional family members can be included for an extra fee. Please note that during peak times, there may be a 30–60 minute wait for the Family Pools to ensure everyone’s safety. While waiting, feel free to relax at our on-site 88Ra Café, offering a variety of family-friendly refreshments.

These thoughtfully designed packages elevate your spa visit, offering a blend of private and communal bathing experiences tailored to your preferences.

Book Now Gift Vouchers

Other Bathing Options

Glow & Soak Combo | Taiao Adventures and Deluxe Lake Spa Bathing Package

From: $179.95

Glow with Taiao Adventures. Soak with Polynesian Spa. The ultimate Rotorua night out starts here.

This winter, we’re teaming up with Taiao Adventures to bring you the best of Rotorua by night. Our new Glow & Soak Combo pairs the magic of a glow worm kayak tour with the deep relaxation of a Deluxe Lake Spa lakeside geothermal soak. It’s a seasonal experience designed for those who crave connection – with nature, with stillness, and with something a little bit extraordinary. Whether you’re visiting with friends or planning a romantic escape, this combo is your ticket to a night you’ll actually remember.

This combo will be available from 13th June 2025.

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Splash & Roar Combo | Paradise Valley Springs and Family Pools Bathing Package

From: $30.95

COMING SOON!

Splash, play and explore – two Rotorua favourites in one family-friendly ticket. 

Splash & Roar is a brand-new combo designed for families who want a full day of fun in Rotorua. Start with sliding and splashing at Polynesian Spa’s Family Pools, where kids can burn off energy in the large freshwater swimming pool with a small hydro slide, and parents can enjoy a soak in the two soothing alkaline mineral hot pools. Then head to Paradise Valley Springs to meet native animals, walk lush bush tracks, and see lions up close. It’s a great-value experience that’s flexible, fun, and easy to plan.

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Ride & Relax | Velocity Valley and Polynesian Spa Combo

From: $154

Experience two of Rotorua’s amazing attractions in one unforgettable day. Experience the thrill of adventure at Rotorua’s world famous Velocity Valley Adventure Park before relaxing in the Pavilion Pool/Family Pools/Deluxe Lake Spa bathing areas at Polynesian Spa. While you’re soaking in the Pavilion and Deluxe Lake Spa Hot Pools, you’ll be treated to amazing views of Sulphur Bay on Lake Rotorua immersed in healing waters.

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Ultimate Deluxe Double Dipper (Price Includes Two People)

From: $225.95

The Ultimate Bathing package includes a Lake View Private pool plus access to the Deluxe Lake Spa bathing area. IMPORTANT NOTICE: DELUXE LAKE SPA TEMPORARY CLOSURE. The Deluxe Lake Spa will be temporarily closed from 12 to 31 May while Rotorua Lakes Council completes essential upgrades to the lakeside retaining wall beside this area. In June, the Deluxe Lake Spa will be open from Fridays at 4pm through to Sundays, with weekday access remaining unavailable during this time. We appreciate your patience while these improvements are carried out and look forward to welcoming you back to the full experience soon.

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Discover

Mineral Waters

The therapeutic waters in Polynesian Spa’s 28 hot pools come from The Priest Spring and The Rachel Spring.

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Gift Vouchers

Treat that special person in your life with a Polynesian Spa gift voucher, perfect for both men and women.

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Shop

Discover our range of spa and skincare products, swimwear, towels, home wear, linen and baby items.

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Cafe

Replenish yourself inside and out at the Polynesian Spa Café, with delicious food and juices, smoothies, herbal tea, coffee and more.

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Gift Guide

Featuring top New Zealand wellness and beauty brands, the Polynesian Spa Shop is open from 9am to 11pm daily.

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Spa History

Built on the site of historic bath houses, Polynesian Spa has been an icon in Rotorua since it was established in 1972.

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LuxLife: 2024 Winner of Best Hot Spring & Pool Experience

LuxLife: 2024 Winner of Best Hot Spring & Pool Experience

World Luxury Spa Awards Winner 2024

World Luxury Spa Awards Winner 2024

Spa & Wellness Awards – 2024 Finalist

Spa & Wellness Awards – 2024 Finalist

Condé Nast Traveller: World Top 10 Spa

Condé Nast Traveller: World Top 10 Spa

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TripAdvisor Travellers’ Choice Awards 2024

Qual Mark Gold

Qual Mark Gold