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Opening Times

  • Quiet times Our pools are busiest from 6 – 10pm, so for a tranquil soak, consider coming earlier in the day. Seeing the first light at 8am is beautiful.
  • 8am – 11pm Bathing pools are open. Enjoy Polynesian Spa’s 28 mineral hot pools from first thing in the morning, till late at night under the stars.
  • 8:15pm Last family pool entry. Bathing ends at 8:40pm to allow time to shower and change before 9pm closure.
  • 10:15pm Last pool entry. Bathing ends at 10:40pm to allow time to shower and change before closure.
  • 10am – 7pm Spa therapies available. Allow at least three hours for a therapy, to include a hot mineral pool soak before the therapy and time to enjoy the relaxation room afterwards. This means if you book a 10am therapy, you can come at 9am for an hour long soak to warm up your muscles first.
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Enjoy Rotorua


Polynesian Spa is nestled upon the picturesque shores of Lake Rotorua. The second largest lake in the North Island of New Zealand, Lake Rotorua lies within a volcanic caldera, formed by the collapse of a volcano’s magma chamber during its last major eruption (around 240,000 years ago!).

Lake Rotorua is fed by a number of local tributaries, including a number of thermal streams and rivers well stocked with trout. At an average depth of 10 metres (33 feet), Lake Rotorua is popular with anglers.

There is one island in Lake Rotorua, called Mokoia Island. Mokoia Island is a native bird sanctuary and home to the romantic Maori legend of Hinemoa and Tutanekai.

Visit us at 1000 Hinemoa Street, Rotorua, New Zealand. For enquiries or bookings, call 07 348 1328 or email us at